Frequently Asked Questions
Orders can be modified or canceled within a short time frame after being placed, typically within 24 hours. Please contact our customer service team immediately to request any changes. We'll do our best to accommodate your needs, but please note that once an order is processed, we may not be able to make any changes.
Every item is made to order and prepared with care. Production and fulfillment typically take 2 to 5 business days before your order is packaged and handed off to the shipping carrier.
Estimated delivery times after dispatch:
• United States: 3 to 4 business days
• Canada: 5 to 10 business days
• Europe: 5 to 12 business days
• United Kingdom: 5 to 10 business days
• Australia & New Zealand: 7 to 14 business days
• Asia: 7 to 14 business days
• South America: 10 to 20 business days
Once your order ships, you’ll receive a tracking number by email so you can follow its journey every step of the way.
New pieces are introduced throughout the year, with larger collection releases typically arriving seasonally. In between, you’ll occasionally discover special releases and ideas that simply couldn’t wait to come to life.
Every release begins with inspiration and is only introduced when it meets the quality and vision I expect from the gallery.
Yes! We provide a comprehensive sizing guide to help you find the best fit. You can find the sizing guide in the product images on each product page for quick and easy reference before placing your order.

